'We don't steal users' information, we've never done that,' Khalifah said. He said many apps and websites also collect and track user information, including Amazon. Khalifah added that many apps use the same coding technique, called 'wrapping,' to include a web browser view, such as coupon providers. In an interview, Fakespot founder and CEO Saoud Khalifah said he disputed Amazon's claim that the app presents security risks and said that while Fakespot does collect some user data, it doesn't sell it to third parties. and abroad have taken steps to curb fake reviews on and off Amazon.Īs fake reviews continue to proliferate the internet, third-party apps and websites have sprung up to help shoppers spot them, such as Fakespot, ReviewMeta and ReconBob. Its third-party marketplace, made up of millions of sellers, has grown to account for more than half of the company's overall sales, but it has become fertile ground for fake reviews, counterfeits and unsafe products. The company has recently ramped up its efforts to detect and cull fake reviews. Misleading or fake user reviews have proven to be a major problem for online retailers, including Amazon.

An Amazon spokesperson claimed, 'The app in question provides customers with misleading information about our sellers and their products, harms our sellers' businesses, and creates potential security risks.'īy Friday afternoon, following a review from Apple, the app was no longer available on the App Store. Amazon said it doesn't allow applications to do this.

Amazon said it reported Fakespot to Apple for investigation after it grew concerned that a redesigned version of the app confused consumers by displaying Amazon's website in the app with Fakespot code and content overlaid on top of it.

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